Legal
Terms of Service
Last updated: January 1, 2024
These terms govern the use of services provided by 1st Plumber Upland for all plumbing needs.
Service Agreement
By requesting plumbing work you agree to our organization providing distinguished services under the outlined conditions.
Payment Terms
Payment for plumbing services is due upon completion unless prior arrangements for fair billing have been established.
Scheduling
Appointments for plumbing repairs are confirmed based on availability and we commit to punctual arrivals whenever possible.
Warranty
Our organization provides satisfaction guaranteed on workmanship for plumbing installations with specific terms detailed at booking.
Liability Limits
1st Plumber Upland is not liable for damages resulting from pre-existing plumbing conditions unknown prior to service.
Cancellation Policy
Cancellations for scheduled plumbing appointments should be made at least 24 hours in advance to avoid fees.
Emergency Services
24/7 emergency plumbing responses follow the same professional standards with additional considerations for after hours work.
Customer Responsibilities
Customers must provide access to plumbing systems and accurate descriptions of issues to enable effective repairs.
Dispute Resolution
Any disagreements regarding plumbing services will be addressed through direct communication aiming for fair outcomes.
Governing Law
These terms are governed by California law as applicable to local plumbing businesses operating in Upland.
Amendments
1st Plumber Upland reserves the right to update terms of service with notice to ongoing plumbing clients.